1Who we are
This website is operated by Australian Book Publisher ("we", "us", "our"), based in Australia. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2Information we collect
We collect information you give us directly, such as when you fill in a form, email or call us. This may include your name, email address, phone number, details about your book and any manuscript or files you send.
We may also collect limited technical information automatically, such as your IP address, browser type and pages visited, to keep the website secure and working well.
3How we use your information
- To reply to your enquiry and provide a quote.
- To deliver the publishing services you choose.
- To send you information you have asked for, such as updates about your project.
- To improve our website and services.
- To meet our legal obligations.
We never sell your personal information.
4Your manuscript and creative work
Manuscripts, artwork and other creative material you share with us are kept confidential and used only to provide your services. You retain all rights in your work. We are happy to sign a non-disclosure agreement on request.
6How we protect your information
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including secure hosting and restricted access to enquiry records.
8Accessing or correcting your information
You can ask to access or correct the personal information we hold about you at any time by contacting us.
9Complaints
If you have a concern about how we have handled your information, please contact us first so we can try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC).
10Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
Email info@australianbookpublisher.com.au or call 0488 850 443.